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SAP Business One Customization & Integration Services

Extend SAP Business One beyond standard functionality.

When business requirements call more than what's available in your ERP foundation, we design thoughtful customizations and integrations to solve your process challenges with SAP Business One at the center.

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200+
ERP implementations
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25+
years in ERP & software development
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SAP Partner
since 2004

What growing companies have to say…

When should you customize SAP Business One?

SAP Business One is designed to be flexible, but that doesn’t mean every requirement needs custom development. The right approach depends on what you’re trying to accomplish and whether the functionality already exists within SAP Business One or its broader ecosystem.

Start with standard functionality

If SAP Business One can meet the requirement through standard functionality or configuration, start there. It keeps your solution simple and avoids development you don’t need.

Customize when there's a clear business reason

Custom development makes sense when an important requirement can’t be met through standard functionality, an add-on or integration. The goal is to customize only where it delivers real business value.

Integrate to a solution that does the job well

Sometimes the functionality you need already exists in an SAP Business One add-on or another application. We’ll evaluate all options before recommending the right solution and integration approach.

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How do we approach SAP Business One customization?

SAP Business One gives us a flexible platform to work with, but a successful customization needs to do more than solve the immediate requirement. We consider how the solution fits into your broader business processes, how your team will use it and what’s involved in maintaining it over the long-term.

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Start with the business requirements

We want to understand the problem behind the request before deciding what to build. That often uncovers a better solution than simply recreating the process you have today.

Start with the business requirements
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Design around the user experience

Custom functionality should make work easier, not give your team another complicated process to learn. We consider how people will actually use the solution as part of their day-to-day work.

Design around the user experience
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Connect functional and technical expertise

Our functional consultants and developers work together to connect the technical solution back to your business processes and SAP Business One environment.

Connect functional and technical expertise
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Test it as part of the business process

We don’t look at custom functionality in isolation. We test how it works with the surrounding process and data so the complete workflow works as intended.

Test it as part of the business process

What does SAP Business One customization look like in the real world?

Custom development can take many forms, from a targeted workflow or service module to a purpose-built application that extends SAP Business One. Here are some examples of solutions we’ve developed to solve specific customer requirements.

Sales and operations mobile app

We developed a mobile app that helps movers across 200 member locations manage sales and operations. Users can capture leads, manage opportunities, conduct property surveys and create quotes from a mobile device, with the information flowing into invoicing, dispatch and logistics processes in their ERP.

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Web-based production plant software

We built a web application that gives employees at a large potato producer a user-friendly way to manage plant operations using ERP data. The application supports production and shipment planning, inventory labelling, batch control and reporting on plant efficiency and grower performance.

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Shop floor quality control app

We developed a custom web app that allows a manufacturer to capture shop floor data for quality control, inventory receipts, lot tracking and item-specific inventory tagging. The app integrates directly with SAP Business One to eliminate duplicate data entry.

Pulse crop processing workflow

We built custom SAP Business One functionality to manage the process of purchasing harvested crops, processing and packaging them, and shipping finished products to customers around the world.

Integrated oil and gas field ticket module

We developed a web-based field ticket module that allows employees to record service call data against a job while in the field. The information flows into SAP Business One, helping them invoice customers faster and more accurately.

Electronics waste recycling system

We built a reverse production system that helps an electronics waste recycler manage its de-manufacturing process, from dismantling original equipment through tracking raw materials and managing its recycling program.

Heavy equipment service module

We customized the SAP Business One service module so technicians, management and accounting can use a single form throughout the work order process, from initial creation and tracking parts and labour through invoicing.

Integrated project management tool

We developed a custom project management web app that allows a market research software company to plan projects, manage tasks and track time. The information then flows into SAP Business One to manage project-related costs.

Frequently Asked Questions

How much does it cost to customize SAP Business One?

There isn’t a standard price because the scope can vary significantly. Automating a focused process may require a relatively small amount of development, while a custom application or complex integration can be a much larger project. Once we understand the requirement, we can determine the best approach and provide an estimate for the work involved.

What happens to custom functionality when we upgrade SAP Business One?

An upgrade can affect customizations, add-ons and integrations, so those components need to be considered as part of the upgrade process. We assess what could be impacted and test the relevant functionality before the upgraded environment is put into production.

What can you customize in SAP Business One?

SAP Business One can be customized in many ways, from simple interface changes to custom workflows or purpose-built applications that support a specific process and use underlying ERP data.

Before building something custom, we’ll determine whether the requirement can be met through standard SAP Business One functionality or an existing add-on. Custom development is typically reserved for requirements that are important to your business and aren’t well served by those options.

Can you integrate SAP Business One with other software?

Yes. SAP Business One can integrate with ecommerce platforms, industry-specific software and other systems your business needs to keep. Depending on the system, we may use an existing integration platform or develop a custom connection.

Have a unique SAP Business One requirement?

Tell us what you’re trying to accomplish. We’ll help you understand your options and determine whether an add-on, integration or custom development is the right way to address it.

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