Privacy Policy

Last Updated: September 16, 2026

Your privacy is important to ProjectLine Solutions Inc. (“us, we, our”). This privacy policy explains what information we collect, why we collect it, how we use it and what choices you have. This privacy policy is intended to ensure adherence with the current privacy legislation enacted and in force to protect your personal information under The Privacy Act (Saskatchewan) and the Personal Information Protection and Electronic Documents Act (Canada).

By accessing or using the website (www.projectline.ca), you agree to be bound by this privacy policy.

We may update or modify our privacy policy (in accordance with legislation) by posting the changes on our website, along with a “Last Updated” date. Any such update or modification will be effective immediately upon posting same on our website.

What Information We Collect and Why

We collect only the information we need to operate our business and serve you effectively.

Website Usage Information

When you visit our website, we may automatically collect technical information using cookies and similar technologies, including tracking pixels. This may include, but not be limited to:

  • IP address
  • Browser type and device information
  • Internet domain
  • Date and time of visit
  • Pages visited

We collect such technical information to ensure the website functions properly, understand visitor behaviour, improve our content and user experience, measure the effectiveness of our marketing and deliver relevant advertising. This information does not identify you personally (unless you accept cookies and complete a form on our website).

These technologies may share certain usage information with trusted third-party service providers (such as analytics or advertising platforms). If you would prefer not to have your activity tracked, you may opt out using our website’s cookie consent tool or through your browser settings (see instructions for Google Chrome and Microsoft Edge).

Information You Provide to Us

When you fill out a form, contact us or engage with us as a customer, we may collect non-public personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Mailing/billing address
  • Other information you choose to share with us

We collect such personal information to respond to your inquiries, provide services, send requested content, manage customer relationships and communicate with you. We limit use of such information to the purposes for which the information was provided. We will not use such personal information for any new purpose without your consent.

Customer and Contract Information

If you have a contractual agreement with us, you may provide additional personal information used to fulfill the terms of our service agreement. Our confidentiality agreement includes further details on how we use and protect such information.

Do We Share Your Information?

We may share personal information with trusted third-party service providers who help us operate our business, including but not limited to:

  • Website hosting providers
  • Email marketing platforms
  • CRM systems
  • Analytics providers
  • Software publishers

These providers are required to protect your information and only use it for authorized purposes.

We do not disclose non-public personal information with anyone for any purpose that is not specifically permitted by law.

We do not sell personal information to third parties.

Information Retention

We retain all the information that we collect until the information is no longer required to support the individual.

How We Protect Your Information

We use reasonable administrative, technical and physical safeguards to protect personal information, including:

  • Restricted access to sensitive data
  • Secure systems and password protections
  • Secure data transmissions where appropriate
  • Security policies and procedures
  • Training our employees on best security practices
  • Confidentiality agreements with employees and contractors

Third-party Websites

This website may include links to third-party websites for your reference only. We do not control such websites and are not responsible for the accuracy of the contents or the privacy or other practices of such websites. You are responsible for reading and fully understanding their privacy policies. Our inclusion of links to such websites does not imply any endorsement of the material or any association with their operators.

European Union Users

Under the EU General Data Protection Regulations, organizations require a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

  • Performing the contract we have with you
  • Legal compliance
  • Legitimate interests (for example, we analyze how users interact with our site to improve the quality of content and design)

Your Rights

Under Canadian privacy law, you have the right to:

  • Decline consent or withdraw consent at any time, subject to valid contractual and legal restrictions (this includes the ability to unsubscribe from marketing communications using the links provided in our emails)
  • Confirm whether we collect personal information and obtain a copy of your information in a digital format
  • Request corrections to any inaccurate or incomplete personal data
  • Request that we erase your personal data, in certain cases (e.g. if it’s not used for the original intended purpose) in a secure fashion that prevents recovery or re-identification

The requests above may require your identity and will require authentication for us to ensure only the correct individual receives the requested information or requested actions. If we dispute a correction request or other request, we will notify you and provide an explanation why such request was denied.

Exercise Your Rights or Contact Us

To exercise these rights or if you have questions about our privacy policy please contact us:

Attention: Martin Gonzalez
Toll free: 1 866 460 7765
Email: privacy@projectline.ca
Address: 101-15 Innovation Blvd., Saskatoon, SK S7N 2X8

We will respond to most requests within 30 days of receipt. If we need more time to respond, we’ll notify you in writing (but will reply within 30 days of any such extension). If a request or complaint is not addressed to your satisfaction you have the right to contact the applicable Privacy Commissioner.

Disclaimer

We provide the information and links on this website for general information purposes only.

We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information contained on this website for any purpose. The information is provided ‘as is’ without warranty of any kind. We disclaim all warranties and conditions with regard to this website, including all implied warranties and conditions or merchantability, fitness for a particular purpose, title and non-infringement.

In no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever arising out of or in any way connected with the use or performance of this website.