SAP Business One Web Client: What You Need to Know

The Web Client has been one of the biggest enhancements in SAP Business One version 10.0, giving your business a more modern, flexible way to use the system.

SAP is working toward full feature parity between the Web Client and the traditional desktop version by 2027. While that goal is still a few years out, the Web Client has come a long way. Many core functions are now available, and the interface continues to evolve with each new release.

That said, the Web Client isn’t a full replacement of the desktop version just yet. It can handle a growing list of core tasks, but many businesses will still need to rely on the desktop interface for certain functions. For now, it’s worth exploring what’s possible and planning for the future.

Prefer video? We've put together a short clip that covers the highlights of this blog.

What can you do in the Web Client today?

The SAP Business One Web Client has made meaningful progress in supporting everyday business tasks. If you have teams which require base-level functionality around creating quotes, sales, purchasing, item management or updating inventory records, the Web Client can offer a modern user way to do it.

Here are some of the key modules currently available:

• Sales: Create and manage quotes, orders and invoices.
• CRM (Customer Relationship Management): Track customer activity and manage your pipeline on the go.
• Purchasing: Process purchase orders and manage supplier data.
• Item Management: Review and update item master data.
• Payments: Record incoming and outgoing payments within the browser interface.
• Master Data: Maintain customer, vendor and item data all in one place.

These features make the Web Client especially useful for roles that don’t need access to every part of the system. For example, sales reps can manage opportunities, check inventory levels and submit quotes—whether they’re in the office or on the road.

You also get the benefit of a modern, intuitive interface that’s easier for new users to learn. And because it’s browser-based, there’s no need to install software or worry about device compatibility. It’s a cleaner, faster way to complete routine tasks and look up information quickly.

To see the Web Client in action, check out this walkthrough:

What's coming next in the Web Client?

While it already supports many core business tasks, SAP is continuing to add more advanced features and expand support for customizations and add-ons. That means your options will keep growing in the months ahead.

Here's what's on the horizon:

• Expanded features: SAP is gradually rolling out additional modules and submodules, closing the gap with the desktop version. You can expect more advanced tools to become available over time.
• Add-on support: Many third-party solutions aren’t yet fully compatible with the Web Client, but that’s changing. As more add-on providers adopt the new development tools, their offerings will start to appear in the Web Client.
• Customization capabilities: The Web Client now supports standard user-defined fields (UDFs) and is steadily improving how it handles extensions, reports and workflows. While not every customization from the desktop can be migrated directly, SAP’s new extensibility framework makes it possible to rebuild and adapt the most important ones for browser-based use.
• Performance & usability improvements: Beyond adding features, SAP is focusing on speed, navigation and mobile responsiveness. Each release brings refinements that make the Web Client smoother, faster and more intuitive—important if you’re planning wider adoption across your team. 

What does it cost to get started on the Web Client?

If you're already running SAP Business One version 10.0, you’ve got access to the Web Client. It’s included with your existing license—there’s no need to purchase anything new.

That said, there may be setup costs involved depending on how your system is hosted. Also keep in mind that if you're planning to migrate existing customizations or implement new ones for the Web Client, that effort will need to be scoped and estimated based on your needs. The same applies if you rely on third-party add-ons that aren’t yet compatible, as those solutions may need to be rebuilt or replaced.

So while there's no new software cost to start using the Web Client, it’s important to consider the full picture. A quick conversation with your partner can help clarify what's needed based on your current system and goals.

When should you switch to the Web Client?

The right time to adopt the Web Client depends on how your business currently uses SAP Business One and what your users need from the system.

If your team works primarily in standard modules like sales, purchasing or CRM, and you don’t rely heavily on customizations or third-party add-ons, the Web Client may be a good fit. It offers a clean interface and easy browser access, which is especially helpful for users who are on the go or don’t need access to the full system.

If you depend on customized workflows or specific add-ons, it may be better to wait until those tools are fully available in the Web Client. If this applies to you, it doesn’t mean you need to completely hit pause, as now is a great time to review your current setup, identify any dependencies and start planning for a future transition.

Frequently asked questions

What is the SAP Business One Web Client?

The Web Client is a browser-based interface for SAP Business One. It gives your business a modern, flexible way to access your ERP system from a broad range of devices.

What’s the difference between the desktop version and the Web Client?

The desktop version still offers the full functionality of SAP Business One, while the Web Client supports a smaller but growing set of features, with a more modern interface and browser access.

Can I use my existing add-ons in the Web Client?

Not right away. Most add-ons need to be rebuilt for the Web Client using SAP’s new Extensibility Toolkit. Many providers are starting this work, so compatibility will improve over time.