ERP Support

Whether we implemented your ERP system or you're looking for a new partner to support your NetSuite or SAP Business One solution, we're here to help.

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ERP Support

Supporting You Every Step of the Way on Your ERP Journey

Ensuring you get maximum value from your ERP solution is our top priority. That includes technical support to ensure your system is working as expected and helping your team troubleshoot any issues that arise.

But more than that, we take the long view. As changes arise in your business, we help you find new solutions that enable you to thrive.

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We know your system

To provide effective support, understanding your business is just as important as understanding the software. The people who implemented your ERP system will be the same ones supporting you over time – or acting as a source of knowledge at the very least.

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Expert ERP knowledge

As your first line of defence when issues arise, our Help Desk guarantees a response within eight hours. We can help you address issues and get back to work quickly. And if we need to escalate tickets with the ERP publisher, we know who to contact for the fastest response.

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Ongoing needs assessment

Supporting your ERP system isn’t just about the day-to-day operations. You'll have a dedicated account manager who's available for strategic discussions on new business challenges, process optimization and opportunities for continuous ERP improvement. 

Hear From Our Customers...

With ProjectLine’s product knowledge, we can rely on them as a partner. They’re responsive to our needs.
Nathan Pye Headshot Nathan Pye, KEGO Corporation
Whether it’s their support team solving problems of the end user, their technical team migrating a new database or their sales team discussing an ERP implementation, ProjectLine has always been a pleasure to work with.
Jason MacCuaig, GCW Kitchens & Cabinetry
As our business is growing, they’re really investing in their knowledge base of our business, to help us provide better service and better support to our franchise system.
Aaron Cash Headshot Aaron Cash, Garage Living

Get ERP Support

Need help with your NetSuite or SAP Business One system? We’re here to help.

Talk to an Expert