Diversifying and Growing with SAP Business One
Paul Bosc was the first to bring the estate winery model to Canada in 1978. Since then, Château des Charmes has been growing their own grapes to make the best wine. They have four different vineyards and an extensive variety of grapes.
Industry: Food & Beverage Manufacturing
Employees: 90
Location: Niagara-on-the-Lake, Ontario
ERP Solution: SAP Business One
Given the small number of employees we have and the large transaction load, SAP Business One can take us to an efficiency level that we can’t get to otherwise.

Michèle Bosc
VP Marketing & Administration
How SAP Business One unified operations and enabled business growth
Château des Charmes needed an ERP solution that could support their growing complexity and meet the regulatory demands of the beverage and alcohol industry. SAP Business One offered the flexibility and power they were looking for, handling everything from supply chain operations to guest experience management — all within one system. With ProjectLine’s support, the winery has streamlined operations, improved reporting accuracy and added a new line of business with confidence.
Simplified operations across the board
Managing thousands of transactions—from production to distribution to retail—requires tight coordination and control. SAP Business One helps Château des Charmes handle their high volume of activity with fewer manual processes, reducing overhead and freeing up staff to focus on higher-value tasks. From vineyard operations to front-of-house services, the entire business now runs more smoothly on one unified system.
Accurate insights in a highly regulated industry
In the highly regulated alcohol industry, rigorous reporting and recordkeeping are essential. SAP Business One gives Château des Charmes the tools to track, report and verify data with precision. Built-in compliance features and accurate reporting make it easier to meet industry standards and government regulations, without relying on additional systems or manual effort.
Flexible support for business growth
As the winery expanded into hospitality and tourism, SAP Business One scaled with them. The platform’s flexibility allows Château des Charmes to manage new services such as guest experiences, events and bookings, all within the same system. This seamless integration supports growth and gives the team the confidence to pursue new business opportunities.
I’ve known the team from ProjectLine for about 10 years now. We know each other quite well and they understand our business quite well. We know that they are going to be there for us to solve the problems that we need solved.

Michèle Bosc
VP Marketing & Administration
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