SAP Case Study: ProjectLine Customer Stories

Chateau des Charmes-Logo

Diversifying and Growing the Business with SAP Business One

Paul Bosc was the first to bring the estate winery model to Canada in 1978. Since then, Château des Charmes has been growing their own grapes to make the best wine. They have four different vineyards and an extensive variety of grapes. Thanks to ProjectLine and SAP Business One, they can easily manage a new line of businesses they have developed around the guest experience, so there is nothing to stop them from growing.

About Château des Charmes

Location: Niagara-on-the-Lake, Ontario

Industry: Food & Beverage

Products & Services: Wine production and event services at the winery

Employees: 90 (at peak season)


The core of what we are as a business is run by the power of SAP Business One.

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Michèle Bosc, VP Marketing & Administration

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Value Driven Results

  • They can streamline processes and manage their supply chain more effectively, with fewer people
  • SAP Business One is flexible enough to support a new line of business in a unique way, so they can do what they need with one system


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Challenges & Opportunities

  • Increasing complexity of the business
  • Very high transactional load
  • Accurate reporting requirements in the beverage and alcohol industry

Given the small number of employees we have, and the large transaction load, SAP Business One can take us to an efficiency level that we can’t get to otherwise.

Michele Bosc

Michèle Bosc, VP Marketing & Administration

Why ProjectLine & SAP Business One

  • ProjectLine has taken the time to understand the complexity of the business
  • The ProjectLine team has a deep knowledge of SAP Business One and is able to provide effective solutions to business challenges


  • SAP Business One is an integrated and powerful system

I’ve known the team from ProjectLine for about 10 years now. We know each other quite well and they understand our business quite well. We know that they are going to be there for us to solve the problems that we need solved.

Michele Bosc

Michèle Bosc, VP Marketing & Administration

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