SAP Case Study: Local Distribution Company Enhances CRM

Intec Controls selects SAP Business One from ProjectLine Solutions as its integrated business management solution to propel growth.

SASKATOON, SK, Apr. 2, 2012 – ProjectLine Solutions Inc. (www.projectline.ca), a leading provider of business enterprise and software solutions for small and mid-sized businesses, announces Intec Controls Inc. as one of its newest customers implementing the SAP Business One application. With offices across Western Canada, ProjectLine Solutions will be completing the implementation from its Saskatoon, SK office.

Based in Saskatoon, Intec Controls Inc. (www.inteccontrols.ca) represents a number of leading product lines in Saskatchewan and Manitoba from globally recognized manufacturers. In addition to specializing in process protection, field instrumentation, distributed control systems, connection and interface equipment, Intec Controls also handles equipment needs and various project requests. Its 35 years of technical expertise coupled with its outstanding problem-solving experience and factory training have been instrumental in making Intec Controls a leader in service quality and accuracy.

In order to support its ongoing growth, Intec Controls needed to upgrade to a business management solution that could help it streamline current processes with a particular focus on customer relationship management (CRM) for a mobile sales force, inventory management and sales and service of high-tech, serialized items. Intec Controls found the answer to its needs with SAP Business One.

"We have come to a point where we need to converge disparate accounting and CRM systems in order to more efficiently capture the critical data in an all-in-one solution," said Mike Swejda, president of Intec Controls. "SAP Business One also allows us to implement emerging technologies such as mobile sales force management. This will further increase our company's shared knowledge base, ultimately allowing for increased client satisfaction which we believe will naturally lead to more business."

"Intec Controls is a company that is already immersed in technology as an integral part of its business," said Derin Hildebrandt, Vice President, ProjectLine. "The team at Intec Controls quickly recognized the value of SAP Business One, its integrated features across all areas of the business and its ability to deliver benefits of the solution to Intec Control's sales force through cutting-edge mobility features."

The SAP Business One application is designed specifically for small and mid-size businesses that want to fully integrate their business and grow. SAP Business One is a complete, integrated business management solution that provides transparency and instant visibility into operations. The solution helps companies to better unify, manage and control their entire business across financials, sales, customers and operations while eliminating redundant data entries and errors at the same time. Customers have flexibility to extend the solution to accelerate growth with more than 500 pre-integrated, industry-specific and horizontal solutions from local SAP partners.

About ProjectLine Solutions

We are a solutions provider that specializes in the implementation and support of software systems that improve business performance. As an SAP gold partner that has been in business since 2001, we have provided clients in Canada and the United States with world-class software solutions and business consulting services that have enabled them to grow their businesses and be more profitable in today's competitive business market. To learn more about how ProjectLine improves business management, resulting in enhanced quality and streamlined decision making, visit www.projectline.ca.

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