Support & Training

Need technical support? Looking for SAP Business One training resources? Feel free to check out our Knowledge Base for help articles or the additional resources below.

Technical Support

Contact Our Support Team

Submit a request to our Customer Success Team – simply email support@projectline.ca or give them a call at 866 460 7765.

Support Hours

Our Customer Success Team is available to assist you Monday to Friday, 8am to 7pm EST (7am to 6pm CST / 6am to 5pm MST).

*Excluding most statutory holidays.

Additional Support Details

Our team may require your IP address to troubleshoot any problems that you’re having. Find your IP address.

If you need to send us a large file, you can use our upload portal.

Microsoft Remote Desktop Connection Software Downloads

SAP Business One Training Resources

One benefit of using a well-established system like SAP Business One – there are a ton of resources available to you! Learn how to use your system (including add-ons) with how-to guides and training videos. Find answers to frequently asked questions. Still have questions? Contact our support team – we’d be happy to help you out.

Our Knowledge Base is a valuable resource for our SAP Business One user community, giving you easy access to training, tips & tricks, and FAQ articles.

Our blog is filled with useful nuggets to help you use SAP Business One. Find tips, tricks and instructional posts on popular topics.

Check out the recordings from our Webinar Wednesday series. We cover a variety of topics, all focused on leveraging your SAP Business One system.

E-learning materials for SAP Business One (versions 9.1 and earlier), including presentations and demonstrations for all functional areas of the system.

Access videos covering virtually any topic related to SAP Business One, including demos of the functional areas, training and SAP Business One customer stories.

An interactive space designed for SAP Business One users to interact, share their experiences and provide support to one another. Participate in discussions, read/write blog posts and share your knowledge with others.

Training for SAP Business One 9.2. Use the dropdown box in the top left corner of the landing page to navigate to Learning Content. From there you can search for the training.

The Customer Influence site is the central hub for your software influence and beta testing opportunities. Login required.

Have a technical question? The Help Portal has step-by-step instructions to complete almost any task in SAP Business One, all arranged by functional area, making it easy for you to find what you’re looking for.

Industry Solution Resources

Access video demos and training for B1 Usability Package and Outlook CRM integration.

Access demonstration and training videos for our job costing and project management companion solutions.

See the Resolv industry solution for inventory and distribution management in action.