Top 3 Things to Know About Return Material Authorization (RMA)

Check out this webinar recording for a demonstration of how to process RMAs (return material authorizations) in SAP Business One. We focus on the new functionality in version 9.3 that streamlines the entire RMA process. You'll see how you can improve control of the return process, and get complete visibility into your product returns so you can make important decisions about:

  • Offending product lines
  • Necessary quality control measures
  • Customer warranty obligations
  • Customer satisfaction retention
  • Vendor negotiations
  • The overall impact to your bottom line costs associated with product returns

April 17th 2019